TLDR
- OpenAI’s ChatGPT chatbot is facing a widespread outage across the world
- Users are reporting issues like internal server errors, slow responses, and outdated information
- The outage began on June 4th, 2024, and affected both web and mobile app users
- Over 80% of reported issues on Downdetector are related to ChatGPT
- Previous major outages for ChatGPT lasted over 8 hours on May 23rd
OpenAI, the company behind the popular AI chatbot ChatGPT, is currently dealing with a widespread service outage affecting users globally.
The issue began on June 4th, 2024, with numerous reports from users unable to access or receive responses from ChatGPT across various platforms.
According to OpenAI’s status page, the company has acknowledged the technical difficulties and is actively investigating the issue to restore access.
However, no specific timeline for resolution has been provided yet. This outage has impacted both free and premium ChatGPT users, with some encountering internal server errors, sluggish response times, or outdated information being provided.
The extent of the outage is further highlighted by data from Downdetector, a platform that monitors service disruptions. As of early afternoon on June 4th, over 2,600 user complaints had been registered, with a staggering 81% of those reports directly related to problems with ChatGPT.
Additionally, 14% of complaints were attributed to issues with the OpenAI website, while 5% were associated with the mobile application.
Users across various platforms have taken to social media to voice their frustrations, with the hashtag #ChatGPTDown trending on X (formerly Twitter).
Everyone coming to X to confirm chatgpt down#chatgptpic.twitter.com/JShouWDWVt
— Rudra 🔱 (@invincible39) June 4, 2024
Some have reported being unable to log in or access their conversation history, while others have encountered error messages like “Bad Gateway Error” or observed the chatbot simply freezing without providing any responses.
Interestingly, a few users have reported that ChatGPT seemed to function normally when accessed through incognito or private browsing modes, suggesting that the outage might be primarily affecting logged-in users.
This is not the first time ChatGPT has experienced significant downtime. On May 23rd, 2024, the chatbot faced a major outage that lasted over 8 hours, despite OpenAI maintaining an impressive 99.67% uptime rate over the past 90 days.
As the investigation into the current outage continues, users worldwide eagerly await updates from OpenAI on when they can expect the ChatGPT service to be fully restored.
